Our e-mail is not an active link in order to avoid address-harvesting Web bots.
Telephone
+1 (800) 626-3445 (We will be there to answer 10:00 a.m. until 6:00 p.m. Atlantic Standard Time everyday.)
toll free from the United States. We are on Atlantic Standard Time and do not change with Day-Light Savings, so it is one hour earlier than Eastern Standard Time in the winter and the same time as EDT in the summer.
+1 (340) 776-6548
when necessary to reach us from other than the U.S.,
use Skype or e-mail.
+1 (340) 779-4816
this is the office phone
Please use these numbers when placing calls for orders, catalog requests or general information.
Office phone
+1 (340) 779-4816
Our line works 24 hours a day and we are open practically every day of the year. So this is a reliable way to reach us at odd hours. The rates are the same as LA-NYC in the states. Leave a message if we are not at the phone.
Please send all packages by the U.S. Post Office, insured for full value. UPS and FedX will say that they ship to St. John. While this may be technically correct, in actual practice it's another story. UPS and FedX packages are sent to St. Thomas. There they sit in U.S. Customs until you or we realize that it was supposed to have arrived. Then with calls to Customs, UPS and FedX, a courier service on St. John and much hair-pulling... the package does indeed arrive on St. John. Please do not do this to us. Please send packages through the Post Office which only has the regular Post Office problems.
