Jewelry in original condition and not a special order can be returned within thirty days, for any reason, for complete refund or store credit allowance; within ninety days for store credit only to be used within six months of purchase date. After 90 days all sales are final. (These words are from the guarantee on your sales slip.)
Before you send it off via UPS or FedX let us say, "DON'T!" They will tell you that it can be sent to St. John. Well, that's true, but what they don't tell you is that it goes to St. Thomas instead and then sits in customs until somebody starts getting desperate on your end or ours down here. So PLEASE send by the U.S. Post Office, Priority Mail, insured (or registered if over $600.00). This will save time and grief!
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or call: (800) 626-3445
10-6 daily (Atlantic Time)